1. Information collected
Dropshot may collect information directly from you, automatically from your device, and from service providers.
- Account data such as name, date of birth, contact details, username, and hashed credentials.
- Identity and compliance data such as government ID details, verification results, sanctions checks, and geolocation evidence.
- Wallet and transaction data such as deposits, entry fees, winnings, withdrawals, and payment method metadata.
- Gameplay and device data such as IP address, browser or device identifiers, operating system, session logs, scores, and anti-fraud signals.
- Support and communications data such as emails, tickets, chats, dispute records, and responsible gaming requests.
2. How information is used
- To create and administer your account.
- To operate contests, calculate results, and process payouts.
- To verify identity, age, location, and payment authorization.
- To detect cheating, fraud, chargebacks, money laundering concerns, abuse, and other prohibited conduct.
- To provide customer support, communicate platform updates, and respond to legal or regulatory requests.
- To improve the service, measure traffic, and maintain platform security.
3. Sharing of information
Dropshot may share information with vendors and processors that support hosting, payments, analytics, identity verification, geolocation, fraud prevention, customer support, and communications. Information may also be shared with legal advisors, auditors, regulators, payment networks, law enforcement, or counterparties in a corporate transaction where required or reasonably necessary.
4. Data retention
Information may be retained as long as needed for account administration, contest records, responsible gaming tracking, compliance obligations, tax reporting, fraud defense, dispute resolution, or other legitimate business purposes. Retention periods can vary depending on legal obligations and risk.
5. Your choices and rights
Depending on where you live, you may have the right to access, correct, delete, or export certain personal information, or to object to specific uses. Dropshot may need to retain or deny deletion of some records to comply with security, anti-fraud, tax, or gaming-related obligations.
6. Security
Dropshot uses administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and Dropshot cannot guarantee absolute security.
7. Children
The service is not directed to children and should not be used by individuals below the applicable age threshold. If you believe a minor has provided personal information, contact privacy@dropshot.com.
8. International transfers
If Dropshot operates across borders, personal information may be transferred to and processed in jurisdictions other than the one in which it was collected, subject to applicable legal requirements.
9. Contact
Privacy questions and requests can be sent to privacy@dropshot.com.